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privacy

We collect as little as possible: what is needed to send you a photograph and to answer you.

What we collect

Order: name, email, phone number, postal address, order contents. Payment data is handled by Stripe and never reaches our servers.

Messages: name, email and the content of what you write to us.

Technical: standard server logs (IP address, browser) kept for security.

Why

To process and ship your order, to keep accounting records as required by law, and to answer your messages.

We do not sell or share your data. We use no advertising trackers.

How long

Order and invoice data: 10 years, as required by French accounting law.

Messages: 3 years after the last contact. Server logs: 12 months.

Processors

Stripe (payments), our hosting provider, and our email provider. Each processes data only on our instructions.

Your rights

You may access, correct, delete or export your data, and object to its processing.

Write to romain@betweenunknowns.com. You may also complain to the CNIL (www.cnil.fr).

Cookies

The site uses only the strictly necessary cookies needed for the basket and the payment session. No analytics or advertising cookies are set.